1. Who We Are
RobNish Tech ("we", "our", "us") is a software development company based in Sydney, Australia. Our website is robnishtech.com. You can reach us at info@robnishtech.com.
2. Information We Collect
We collect information you provide directly to us through our contact form:
- Full name
- Email address
- Company name (optional)
- Project type, budget range, and timeline
- Project description
We also collect anonymised usage data through Google Analytics (GA4), including pages visited, time on site, device type, and approximate location. This data does not personally identify you.
3. How We Use Your Information
We use the information you provide to:
- Respond to your project enquiry
- Prepare proposals and estimates
- Communicate with you about potential projects
- Improve our website and services
We do not use your information for marketing purposes unless you explicitly opt in.
4. How We Store Your Information
Contact form submissions are processed through our email system and are not stored in a public database. We retain enquiry information for as long as necessary to respond to your request and for our legitimate business interests.
5. Third-Party Services
We use the following third-party services:
- Google Analytics (GA4) — for anonymised website usage analytics
- Resend — for sending email notifications and auto-replies from our contact form
- Cloudflare — for website hosting, performance, and security
- Font Awesome — for icon assets (loaded from a CDN)
These services may process data in accordance with their own privacy policies.
6. Cookies
Our website uses cookies set by Google Analytics to understand how visitors use our site. These cookies do not contain personal information. You can control cookies through your browser settings.
7. Your Rights
Under the Australian Privacy Act 1988 and applicable data protection laws, you have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Withdraw consent for future communications
To exercise any of these rights, contact us at info@robnishtech.com.
8. Data Security
We take reasonable steps to protect your personal information from unauthorised access, use, or disclosure. Our website uses HTTPS encryption and we follow industry-standard security practices.
9. Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date.
10. Contact Us
If you have questions about this privacy policy or how we handle your data, contact us:
- Email: info@robnishtech.com
- Phone: +61 466 177 855
- Location: Sydney, NSW, Australia